Effective Date: January 10, 2023

At SkyFly Decoys (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from https://skyflydecoys.com.

1. Information We Collect

When you visit our Site or make a purchase, we may collect the following types of personal information:

Contact Information: Name, email address, phone number, and shipping address.
Order Details: Products purchased, payment method (processed securely through third-party providers), and transaction history.
Device Information: IP address, browser type, time zone, and cookies.
Communications: Emails, messages, or SMS you send to us or respond to.
Consent Records: Records of SMS or email marketing opt-ins, including time and method of consent.

2. How We Use Your Information

We use the information we collect for purposes including:

Fulfilling orders and providing customer support
Sending transactional communications (e.g., order confirmations, shipping updates)
Responding to inquiries or requests
Sending marketing emails or SMS (only with your explicit consent)
Improving our website, services, and user experience
Complying with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with third parties only as needed to:

Process payments (e.g., Stripe, PayPal)
Ship your orders (e.g., FedEx, UPS, or other carriers)
Manage email or SMS communications (e.g., Mailchimp, Twilio)
Comply with legal requirements

4. SMS and Email Consent

We obtain SMS consent from our clients via email or an initial text message. Clients are asked to reply with clear confirmation (e.g., replying “YES”) before we proceed with any further messaging. This ensures that all recipients have explicitly agreed to receive text messages from our business.

All SMS communications will follow applicable regulations and include opt-out instructions when appropriate.

5. Your Rights

Depending on your location, you may have the right to:

Access or correct your personal information
Request deletion of your data
Withdraw consent for marketing communications

To exercise your rights, contact us at sales@skyflydecoys.com.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Cookies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences in your browser settings.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

SkyFly Decoys
Email: sales@skyflydecoys.com
Website: https://skyflydecoys.com